Summary

  • Contribute to the ongoing development and monitoring of a range of products and services across the group.
  • Provide pro-active support for all product managers across all product areas.
  • Suggest enhancements to customer centricity of products and support product managers in ensuring ease of usability of all products in portfolio.

Key Responsibilities

  • Track the status of existing products and new product developments across the whole portfolio and report on this weekly and monthly.
  • Actively participate in the product development process, including concept and business case preparation, project planning and implementation, testing and launch.
  • Ownership and delivery of key product development tasks as assigned from time to time and take leading roles in cross-functional project teams to deliver new products and services.
  • Manage the allocation of numbers across all services and liaising with all departments to ensure timely and accurate set-up of new services as well as managing changes to existing services.
  • Liaise closely with IT and technical departments to ensure timely and accurate delivery of services statistics and KPIs for both reporting and product management purposes.
  • Assist in the reconciliation of reports and invoices submitted by suppliers.
  • Research products and services in other markets and determine how best they could work with the Korek network and our customers.
  • Review competitive products and services and advise on competitive positioning relative to Korek’s offering.
  • Read, interpret and report on relevance of proposals submitted to Korek by potential vendors of products and services.
  • Other duties as assigned.

Competencies

  • Customer focused
  • Very good written and verbal communication skills
  • Highly analytical and results oriented
  • Comfortable with dealing with all levels of management
  • Highly motivated
  • Attention to detail
  • Challenging self-starter
  • Determined, persistent and hard working
  • Enjoys interaction
  • Flexible and embraces change
  • Commercial and business acumen
  • Experience in Sales, Marketing or Customer Care

Work Experience

Education

Bachelor in Business or relevant field

Language

  • English (required)
  • Kurdish (required)
  • Arabic (preferred)

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