• To improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across operational services.
  • Participate in regular meetings with management, assessing and addressing issues to identify and implement improvements toward efficient operations.
  • Provide strong and timely analytic decision support to business partners and various organizational stakeholders.
  • Develop actionable roadmaps for improving workflows, processes, establish and organize KPIs in line with agreed service levels agreements.
  • Comply with all CMC, regional, and local legislation.

Key Responsibilities

  • Interpret data, analyze results using analytics, research methodologies, and statistical techniques.
  • Develop and implement data analyses, leverage data collection systems and other strategies that optimize statistical efficiency and quality.
  • Act as a liaison between staff and management, analyzing and interpreting data involving company procedures, policies, and workflows.
  • Prepare, analyze, and summarize various weekly, monthly, and periodic operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts.
  • Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution.
  • Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates.
  • Updating latest number of off air sites and on air sites, same update in share folder.
  • Calculating Monthly SLA for all contractors and insource regions.
  • Investigating the root cause of incidents and issuing root cause analysis reports.
  • Preparing specific technical reports as per O&M Director\'s request.
  • Managing Korek sites services database (Service invoices validation, active sites per contractor/region).


  • Deep experience with managing budgets.
  • The ability to present findings in a polished way.
  • Proficiency with statistics and dataset analytics (using SPSS, SAS, Excel).
  • Entrepreneurial mindset, with an innovative approach to business planning.

Work Experience


Bachelor in Computer Science, Business Administration or relevant


  • Kurdish (required)
  • English (required)
  • Arabic (preferred)

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