Support technical team with ongoing critical operation activities and critical outages, to handle new ongoing SWAP projects and to transfer the knowledge to technical team.

Key Responsibilities

  • Available 24/7 to handle critical outages, to support field team and other departments with any technical issue.
  • Responsible for establishing O&M routines for corrective maintenance, preventative maintenance, complaint handling.
  • Handle, analyze impact and plan the implementation of change request.
  • Follow up new projects with vendors and make sure it is has been implemented as per design.
  • Prepare relevant report on network incidents/outages.
  • Responsible to execute and implement planned night-activities.
  • Support rollout team with sites expansions/integrations (2G/3G /LTE).


  • Speciality in transport networks (Nokia/Ericsson).
  • Transmission field Experience with operator O&M dept.
  • Familiar with E// SO-EM and Nokia SAM platform is a plus.

Work Experience


Bachelor in Electrical, Telecommunications or related.


  • English (required)
  • Kurdish (preferred)
  • Arabic (preferred)

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