Configure, Operate and Support for VAS Platforms.

Key Responsibilities

  • Provide on-site Operation and Support for VAS nodes.
  • Develop, deploy and configure all required configurations on VAS nodes.
  • Timely resolution of escalated problem & trouble tickets.
  • Perform pro-active monitoring for VAS nodes.
  • Track and debug issues on all VAS nodes, provide sufficient data (logs, configurations, traces) to the vendor for proper issues analysis.
  • Follow up on raised CSR on daily basis.
  • Generate Daily, weekly and monthly reports for VAS nodes’ KPIs.
  • Support Business Units with all products and services configuration, inquiries , deployment and testing.


  • Basic knowledge in SS7 and IP Protocols.
  • Ability to work independently under demanding situations.
  • Good knowledge in development tools (Shell , Java , Python , Perl …etc).
  • Strong Unix/Linux administration skills.
  • Good Database management skills (DDL & DML).
  • Excellent Communication and Time Management Skills.
  • Intelligent Network concept is a plus.

Work Experience


Bachelor Computer Science/Engineering or Telecommunication


  • English (required)
  • Kurdish (required)
  • Arabic (preferred)

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