Configure, operate and support offline & online Mediation Platforms.

Key Responsibilities

  • Provide on-site operation and support for Multi Mediation (online & offline) systems.
  • Develop and configure all required Business Flows and CDR Streams.
  • Timely resolution of escalated problem & trouble tickets.
  • Perform pro-active monitoring for Multi-Mediation nodes.
  • Track and debug issues on all Multi-Mediation nodes.
  • Generate weekly / monthly report for Multi-Mediation nodes’ KPIs.


  • Basic knowledge in SS7 and IP Protocols.
  • Ability to work independently under demanding situations.
  • Good knowledge in development tools (Shell , Java , Python , Perl …etc).
  • Strong Unix/Linux administration skills.
  • Good Database management skills (DDL & DML).
  • Excellent Communication and Time Management Skills.
  • Multi-Mediation concept is a plus.

Work Experience


Bachelor in Computer Science or Equivalent Degree


  • English (required)
  • Kurdish (required)
  • Arabic (preferred)

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