Configure, Operate and Support for Offline & Online Mediation Platforms

Key Responsibilities

  • Provide on-site opeartion and support for Multi Mediation (Online & Offline) Systems.
  • Develop and configure all required business flows and CDR Streams.
  • Timely resolution of escalated problem & trouble tickets.
  • Perform Pro-Active monitoring for Multi-Mediation Nodes.
  • Track and debug issues on all Multi-Mediation Nodes.
  • Generate weekly/Monthly report for Multi-Mediation Nodes KPIs.


  • On hands experience on Ericsson File & Event and Online Mediation Systems.
  • On hands experience on Ericsson Multi Activation System.
  • Programming skills in one or more languages and environments is needed: Java, C, DUP, XML, eclipse.
  • General knowledge of PSTN, GSM, WCDMA, CDR 3GPP formats, TAP/RAP/NRTRDE, Diameter, Gy, Gx etc.
  • Good technological knowledge related to HW (SUN or HP) OS (Unis, Linux), Database (Oracle).



Work Experience


Bachelor Computer Science/Engineering or Telecommunication


  • English (required)
  • Arabic (preferred)
  • Kurdish (preferred)

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