Ensure the Best quality of service and obtain customer loyalty and satisfaction by supervising the daily work operation in the Point of Sales.
- Lead, develop and motivate team members to reach ultimate performance to achieve department & division objectives.
- Monitor Point of sales achievements including Sales, products, value added services and ensure meeting the preset target.
- Follow up the daily work flow, distribute tasks and monitor staff performance.
- Welcome customers, answer their inquiries and solve customers’ complaints.
- Prepare shift and vacation plans to maximize point of sales efficiency according to peak and off peak days and hours.
- Monitor Point of sales neatness and maintenance issues on daily basis.
- Monitor, control and check point of sales stock and assets on regular basis in order to prevent any potential shortage.
- Check all point of sales daily work operation and related documents.
- Leadership skills.
- Excellent communication skills.
- Good Analytical skills.
- Good negotiations skills.
- Ability to work under pressure.
Bachelor in Business or relevant field
- Arabic (required)
- English (required)
- Kurdish (preferred)