Summary

Ensure the Best quality of service and obtain customer loyalty and satisfaction by supervising the daily work operation in the Point of Sales. 

Key Responsibilities

  • Lead, develop and motivate team members to reach ultimate performance to achieve department & division objectives.
  • Monitor Point of sales achievements including Sales, products, value added services and ensure meeting the preset target.
  • Follow up the daily work flow, distribute tasks and monitor staff performance.
  • Welcome customers, answer their inquiries and solve customers’ complaints.
  • Prepare shift and vacation plans to maximize point of sales efficiency according to peak and off peak days and hours.
  • Monitor Point of sales neatness and maintenance issues on daily basis.
  • Monitor, control and check point of sales stock and assets on regular basis in order to prevent any potential shortage.
  • Check all point of sales daily work operation and related documents.

Competencies

  • Leadership skills.
  • Excellent communication skills.
  • Good Analytical skills.
  • Good negotiations skills.
  • Ability to work under pressure.

Work Experience

Education

Bachelor in Business or relevant field

Language

  • Arabic (required)
  • English (required)
  • Kurdish (preferred)

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